There was a lot of miscommunication during the process and sometimes no communication. Had certain things been communicated sooner or the process better described other arrangements could have been made things would have gone a bit faster, but it was not and then wasn't processed until 2 weeks before closing and time is of the essence. The process became a nightmare and I feel better communication and patience could have improved it significantly.
Sarah FarmerJul-08-2024
Reviewed by Marco B for Kelly McHale
Very clear and informative every step of the way
Marco BJul-01-2024
Reviewed by Katherine M L for Kelly McHale
Katherine M LJun-28-2024
Reviewed by Jim F for Kelly McHale
Kelly was an in house mortgage rep with my firm years ago. She was the best one my office ever had. Years later, she is still an amazing loan officer. Very professional, always communicating, and gets over hurdles you didn't even know you had.
Jim FJun-26-2024
Reviewed by Abish S for Kelly McHale
The level of communication and professionalism was impressive. Client was with another lender before we met who informed him that his paystubs "looked sketchy" and ultimately made some mistakes that had us pull out of a deal before it became an issue. Working with Kelly was a day and night difference. Her understanding of the process and her knowledge of financing strategies allowed us to adjust LTV, prepay mortgage insurance and keep 9k in the client's pocket while maintaining the same payment.
Abish SJun-21-2024
Reviewed by DeJuan B for Kelly McHale
I don’t usually take surveys but the team Annie Mac. Was extremely wonderful yes I would recommend the Annie Mac team Kelly is the best
DeJuan BJun-21-2024
Reviewed by Micaela B for Kelly McHale
Great communication and support throughout the process. Loved the dashboard to sign and upload documents securely.
Micaela BJun-10-2024
Reviewed by Marco B for Kelly McHale
Marco BJun-08-2024
Reviewed by DeJuan L B for Kelly McHale
DeJuan L BMay-24-2024
Reviewed by Diahann S for Kelly McHale
Kelly was awesome to work with. She explained everything in detailed and was available to answer all of our questions and did her best to make sure things when smoothly even when we had a few bumps in the process.
Diahann SMay-17-2024
Reviewed by Hannah H for Kelly McHale
Kelly is the absolute best loan originator, so communicative and knowledgeable. I recommend her to everyone!
Hannah HMay-05-2024
Reviewed by DeJuan L B for Kelly McHale
DeJuan L BApr-15-2024
Reviewed by Joseph M for Kelly McHale
Joseph MMar-19-2024
Reviewed by Soba T for Kelly McHale
Kelly was very communicative throughout the process and advocated for me during the home buying journey.